hebat303 Platform Privacy Notice

This page describes what data we collect when you use hebat303 and how we keep that information protected. Our privacy practices balance account security (Know-Your-Customer verification, fraud prevention) with your right to understand what we store, how long we store it, and who can access it. We do not sell personal data to advertisers or third-party marketers — we share information only with payment processors, compliance partners, and law enforcement where legally required.

When you register on hebat303, you provide an email address, password, and full legal name. During verification, you submit a photo ID and proof of address. We collect this data to comply with anti-money-laundering (AML) regulations and to prevent fraud and underage access. We also log your game activity, deposit and withdrawal history, and IP addresses for account security and dispute resolution.

Our servers may sit outside your jurisdiction (data may be processed in other countries or regions). If you disagree with our data practices, you can request that we delete your account and all associated data, though some records may be retained for legal or compliance purposes. Read the sections below for detailed information about data collection, retention, your rights, and how to contact us.

What data we collect at hebat303

We collect data in several categories: identity data (email, full name, date of birth, photo ID, address), verification data (proof of address documents, phone number), financial data (bank account or wallet details for deposits and withdrawals), activity data (bets placed, game outcomes, win/loss history), device data (IP address, browser type, device identifier), and communication data (support tickets, emails, chat logs).

Identity and verification data are mandatory for account activation. Without a valid ID and proof of address, your account cannot be verified and you cannot deposit or withdraw funds. Financial data is collected only when you initiate a deposit or withdrawal — we do not pre-emptively collect banking information. Activity data is logged automatically as you place bets and play games. Device data is collected for security (detecting suspicious login locations) and fraud prevention. Communication data is retained for support and dispute resolution.

Personal data
Your name, email, date of birth, ID number, address — used for identity verification and account management.
Financial data
Bank account numbers, payment wallet details, DANA/e-wallet IDs — used for deposits and withdrawals only; not stored long-term.
Activity data
Every bet placed, every game session, deposit amounts, withdrawal amounts, IP address — retained for account history and dispute resolution.

We do not require your social media logins, family background, employment history, or health information. We do not use cookies to track your browsing outside hebat303. We do not sell or share your data with advertisers. Our third-party processors (payment gateways, compliance vendors, hosting providers) are contractually bound to keep your data confidential.

How long we keep your data

We retain personal data for as long as your account is active plus a minimum retention period for compliance. Once you close your account, we retain your activity history (bets, deposits, withdrawals) for seven years for anti-fraud and anti-money-laundering purposes. Your identity documents (ID photos, address proofs) are deleted after one year of account closure unless required by law to retain them longer. Financial transaction records are kept for seven years in compliance with financial regulations.

If you request account deletion, we flag your account as closed and anonymise your personal identifiers, but we retain the aggregated activity history as a fraud-prevention measure. You cannot be re-identified from this aggregated data.

Our data practices on hebat303

We use data for five core purposes: account activation and verification (checking your ID and address), payment processing (routing deposits and withdrawals), fraud detection (monitoring unusual betting patterns or login locations), legal compliance (anti-money-laundering checks), and customer support (responding to your queries and disputes). We do not use your data for marketing or advertising unless you explicitly opt in to promotional emails.

Data sharing: We share personal data only with payment processors (Mandiri, e-wallet, mobile banking, local payment, etc.), compliance partners, and legal authorities where required by law. We do not sell data to third parties.

Our servers are hosted by third-party infrastructure providers whose data centres may be located outside Indonesia or Southeast Asia. When you use hebat303, your data is transmitted to and processed on servers in multiple jurisdictions. By using our platform, you consent to this international data transfer. If you have concerns about data leaving your jurisdiction, contact our support team for clarification.

We encrypt passwords using strong hashing algorithms — we never store plaintext passwords and cannot retrieve them. Data in transit (between your browser and our servers) is encrypted using HTTPS (TLS). Data at rest in our databases is encrypted using industry-standard encryption. However, no security system is 100 percent secure; we cannot guarantee absolute protection against all attack vectors. If you believe your account data has been compromised, contact our support team immediately.

Your rights on hebat303

You have the right to access your personal data by viewing your account dashboard and statement. You can download your complete account history, including all bets and transactions, through the Account menu. You have the right to correct inaccurate data — if your address or phone number is wrong, update it in your account settings or contact support. You have the right to request deletion of your account and associated personal data, though some records will be retained for legal compliance.

You have the right to object to data processing for marketing purposes — simply uncheck the promotional email checkbox in your account settings. You do not have the right to object to data processing for legal compliance, fraud prevention, or payment processing, as these are necessary for our service. You also have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

Cookies and tracking on hebat303

We use cookies to store your login session (so you remain logged in between page loads) and to remember your language preference. These are functional cookies necessary for the website to operate. We do not use tracking cookies for analytics or behavioural profiling. We do not use third-party cookies for retargeting or advertising. If you disable cookies in your browser, you may have difficulty logging in or staying logged in to your hebat303 account.

Contact and complaints

If you have questions about our privacy practices, want to request your data, or wish to lodge a complaint, contact our support team through the Help menu in your account. We respond to data-subject requests within thirty days. If you are unsatisfied with our response, you may escalate your complaint to your local data protection regulator or file a complaint with the relevant privacy authority in your jurisdiction.

This privacy notice applies to hebat303.app and all associated services. We may update this notice periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated notice on this page and updating the effective date. Your continued use of hebat303 after such changes constitutes your acceptance of the updated privacy notice.

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